We will never send unsolicited pre-recorded messages to your phone. leave messages on your voicemail asking you to call back.send unsolicited pre-recorded messages (robocalls) to your phone.We will never demand you stay on the line until a payment is made. They use these threats to make you pay by the end of the call. say that if you hang up there will be a warrant for your arrest.demand you pay right now and keep you on the phone line until you pay.We will never threaten you with immediate arrest. They do this to make you afraid or panic and stop you thinking clearly. Scammers may threaten you with immediate arrest. Use this information to help you identify if a phone call claiming to be from us is a scam. Some of the common features of phone scams are described in the table below. You can also find out about current scams we're aware of. There are some common warning signs to help you check if you have been contacted by a scammer or by us: Scammers are constantly looking for new ways to trick people. Take a screenshot of the account or post and email it to Warning signs of tax scams If you're approached by a social media account that is impersonating us, do not engage with it. We’ve recently observed several social media accounts impersonating us. You can report other types of scams to Scamwatch External Link, or contact the Australian Cyber Security Centre External Link to report cybercrime. forward the entire email to take a screenshot of the SMS and email it to the email or SMS after reporting it to us.If you did not pay money or provide sensitive personal identifying information to the scammer, you should still report the scam to us. If you did pay money or provide sensitive personal identifying information to the scammer, phone us on 1800 008 540 to report it. If you received a scam email or SMS, do not click on any links, open any attachments or download any files. You can use our online Report a scam form. If you received a scam phone call and did not pay money or provide sensitive personal identifying information to the scammer, you should still report the scam to us. contact the bank you made the payment to and lodge a fraud report.contact your bank or financial institution if you provided your credit card or bank details to the scammer.make an official report to your local police.If you received a scam phone call and you did pay money or provide sensitive personal identifying information to the scammer, phone us on 1800 008 540 to report it. Information about scams and how to report a scam is also available in Easy Read format and other languages. This information contains instructions on how to report: If you've been affected by an ATO impersonation scam, you can report it to us. You should phone us on 1800 008 540 to check. If you're not sure whether it's really us, do not reply. We will sometimes contact you by phone, email, SMS and post. Scammers often pretend to be from trusted organisations like the ATO. Scams trick you into paying money or giving out your personal information. If anyone asks you for a code, it could be a scam.What to do if you get a phone call, text message or email that you're not sure is genuine. Scammers constantly change the ways they trick people. These examples only cover some types of scams. Never buy gift cards for them or provide them with any gift card codes. They may deter you from attempts to contact the family member to verify the claim. The scammer tells you that they need to be paid in gift cards in order to remedy the situation. A scammer claims to be a family member in trouble, an attorney, or another representative of your family member.Other countries use different names), you have to pay them with gift cards. They tell you that to avoid arrest, or to prevent the seizure of physical items or your personal identification information (like your SSN in the US. The scammer says that you owe money for taxes, bail money, debt collection, and more. Other countries have agencies with different names). A scammer calls and pretends to be from a government agency (like the IRS in the US.Someone might be trying to scam you if they ask you to buy a Google Play gift card and share the code so that you can pay for something outside Google Play.
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